Shipping in New Zealand
Orders are processed within 1-2 business days and posted with NZ Post. Estimated delivery within 5 working days. Tracking details are available on confirmation of shipment.
If insufficient postage has been paid, the customer will be contacted and payment requested for the shortfall. Unfortunately we are charged more for postage in the North Island, and more again for Rural Delivery.
In store pick up
Orders should be available to collect from either Timaru Booksellers or The Twizel Bookshop shortly after they are placed, so long as the order is placed during shop hours and although customers should expect a couple of hours for location and processing of the order. Every now and then stock requested in Twizel may be in Timaru and vice versa.
International Shipping
International Shipping costs are of customer expense and are to be arranaged during pruchase and will depend on item weight and destination. Goods will be sent using the cheapest option through New Zealand Post. This is typically untracked with delivery between 2-6 weeks depending on the destination.
A refund to the payment card user will be give on any overpayment of shipping, this may take up to two weeks to process.
General Information
All stock levels on the website correspond with stock in our shops in Twizel and Timaru. If for any reason an item is not available when processing, the customer will be contacted within 1-2 business days of ordering with options for a special order or a full refund.
All orders will be processed in NZ Dollars.